Nova Tours Ltd (Proposed Creditors’ Voluntary Liquidation)(“the Company”)

The director of the Company has instructed Begbies Traynor (SY) LLP with a view to placing the Company into Creditors’ Voluntary Liquidation. It is anticipated that Kris Anthony Wigfield and Ashleigh William Fletcher will be appointed as joint liquidators on 13 May 2020.

The proposed joint liquidators are unable to take any action to deal with customer claims until they are officially appointed. Immediately following their appointment they will be issuing the relevant documents to customers detailing the claim process. Please note that any affected parties need to register their details and claims directly with the joint liquidators.

The Company’s insurers have advised that any day trip bookings and payments made via either debit or credit cards will not be covered under the Company’s deposit protection insurance policy.

Therefore, in the first instance, please contact your card provider should you have paid for any part of your booking using a credit or debit card and/or your travel insurance provider.

In the event that your claim is not settled by either your card provider, personal travel insurance or the Company’s deposit protection insurance policy, you will have an individual unsecured claim within the liquidation.

If you have any queries please send them directly to novatours@btguk.com and the proposed joint liquidators will aim to respond as quickly as possible.

Given the current Covid-19 outbreak and associated working restrictions, please correspond by email wherever possible.

Thanking you in advance for your cooperation in this matter.